Practo
Indian consumer app for finding a doctor, booking an appointment and consulting by video.
practo.comAt a glance
- Type
- Patient app
- Platforms
- iOS · Android · Web
- Who it’s for
- Patients
- Where it’s available
- India
- Sources cited
- 2
- In the library since
- 16 September 2026
What it does
The Practo app is the patient-facing side of the company's marketplace: a searchable directory of clinicians, appointment booking, and video consultation, with prescriptions and records held in the same place.
Search is the part that has to work. A directory of this size is only useful if a patient can express what they want in the terms they actually use (a symptom, a neighbourhood, a price) rather than in the specialty taxonomy the medical profession uses. That translation is the product.
Patterns this product illustrates
PatternsPatientModerate clinical risk
Symptom capture before a consultation
A structured way for a person to describe what is wrong before anyone clinical looks at it: a guided set of questions about symptoms, duration and context, whose answers travel with the request for care. It sits at the front of a symptom checker, a triage service or a telehealth booking, and its output is a summary a person can check and a clinician can read.
3 products
PatientLow clinical risk
Booking an appointment
Choosing a clinician, a place and a time from what is actually available, and receiving a confirmation that can be trusted: the appointment exists, it is with the person named, and it can be changed or cancelled without a phone call. In healthcare the booking is often the first thing a person does with a service, and the first place it can lose them.
3 products
PatientLow clinical risk
Choosing how to consult: video, audio or message
Offering a person a choice of channel for a remote consultation (a video call, a voice call, or a written exchange) and making the consequences of each choice clear: what the clinician will be able to see, how quickly a reply comes, and what cannot be done remotely at all.
5 products
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