Okadoc

Booking app for UAE hospitals and clinics, with video consultation as an alternative to attending.

At a glance

Type: Patient app
Platforms: iOS · Android · Web
Who it’s for: Patients
Where it’s available: Saudi Arabia, United Arab Emirates
Sources cited: 1
In the library since: 16 September 2026

What it does

Okadoc's patient app books appointments directly against a provider's live calendar and, since 2020, offers the consultation by video instead.

Real-time availability is the whole proposition. A booking product that shows stale availability is worse than a phone call, because it moves the disappointment later. Everything visible in the interface depends on an integration the user never sees.

Patterns this product illustrates

Patterns

PatientLow clinical risk

Booking an appointment

Choosing a clinician, a place and a time from what is actually available, and receiving a confirmation that can be trusted: the appointment exists, it is with the person named, and it can be changed or cancelled without a phone call. In healthcare the booking is often the first thing a person does with a service, and the first place it can lose them.

3 products

PatientLow clinical risk

Choosing how to consult: video, audio or message

Offering a person a choice of channel for a remote consultation (a video call, a voice call, or a written exchange) and making the consequences of each choice clear: what the clinician will be able to see, how quickly a reply comes, and what cannot be done remotely at all.

5 products

Okadoc

At a glance

What it does

Patterns this product illustrates

Booking an appointment

Choosing how to consult: video, audio or message

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