Patterns
How healthcare software solves recurring design problems: each pattern defined, argued, and shown through the products in the library that use it, with the evidence for every example.
8 patterns
Patient
What a patient sees and does.
Moderate clinical risk
Symptom capture before a consultation
A structured way for a person to describe what is wrong before anyone clinical looks at it: a guided set of questions about symptoms, duration and context, whose answers travel with the request for care. It sits at the front of a symptom checker, a triage service or a telehealth booking, and its output is a summary a person can check and a clinician can read.
3 products
Low clinical risk
Booking an appointment
Choosing a clinician, a place and a time from what is actually available, and receiving a confirmation that can be trusted: the appointment exists, it is with the person named, and it can be changed or cancelled without a phone call. In healthcare the booking is often the first thing a person does with a service, and the first place it can lose them.
3 products
Low clinical risk
Choosing how to consult: video, audio or message
Offering a person a choice of channel for a remote consultation (a video call, a voice call, or a written exchange) and making the consequences of each choice clear: what the clinician will be able to see, how quickly a reply comes, and what cannot be done remotely at all.
5 products
Moderate clinical risk
Medication reminders and the missed dose
Prompting a person to take a medicine at the right time, recording whether they did, and handling the moment a dose is missed with a response that is proportionate to the medicine rather than a generic nag. The missed dose is the part that matters: it is where a reminder either helps, or becomes noise the person learns to dismiss.
2 products
Clinician
What a clinician works with.
AI
How AI shows its output, its confidence and its limits.
Safety
Where a mistake costs more than time.
Moderate clinical risk
Uncertainty on home-recorded readings
How a product tells a person that a reading it took at home (an ECG, an overnight oxygen level, a cycle prediction) may not be reliable, cannot be classified, or should be read as a trend rather than a fact. The pattern covers the wording, the visual treatment, and what the product asks the person to do next.
4 products
High clinical risk
Escalating to a person when a reading crosses a threshold
A remotely collected measurement or answer (a vital sign, a symptom score, a missed check-in) passes a limit set for that patient, and the product raises it with a named person: a monitoring clinician, a care team, or the patient themselves with an instruction to act. The pattern is the threshold, the alert, and the route by which a person becomes responsible for what happens next.
1 product